01.  Shipping Issues.

• Within the continential 48 States, binoculars will normally arrive within 3-8 business days via standard USP ground shipping.
• We may optimize the carrier if we believe priority mail or other expedited methods will allow the binoculars to arrive faster without incurring any significant higher shipping cost.
• Shipping to Alaska or Hawaii is via UPS ground, USPS priority mail, or air parcel post (whichever is fastest), with binoculars typically arriving within 3-10 business days.
• We generally do not recommend expedited shipping methods because that can become quite expensive and often decreases the delivery date by only a few days.  However, you do have the option to request expedited shipping.  We cannot guarantee that expedited shipping requests will meet your need.
• Business days are considered to be Monday - Friday, minus any federal holidays.
• The delivery times provided are estimats only.  We cannot guarantee delivery times becuase we are not in control of the full delivery process.
  

02.  Shipping Costs.

• Shipping costs are based on the total weight of the order.
• An order containing several items shipped together typically will have a lower total shipping cost than if two or more items are shipped separately.
• Your shipping costs are determined as part of the Checkout process.
  

03.  Warranty.

• Most binoculars include the standard manufacturer's warranty.
• A copy of the specific binoculars warranty will be included with your purchase.
• Since each manufacturer has their own warranty, qualifications, terminology, and conditions we have decided to print an extract of those warranties for you.
• To read a brief on each manufacturer's warranty please go to this link.
  

04.  Returns and Exchanges.

• 14-day money back guarantee.
• If you are not satisfied with a binoculars purchase, you may return or exchange it within 14 days of its delivery for a refund of the purchase price.
• The purchase price does not include shipping and handling costs.
• Depending on the manufacturer's policy, some items are subject to a restocking fee of 15-25 percent.
• The binoculars must be returned in resalable condition, in its original boxes only, and with all paperwork, parts, and accessories to insure proper credit.
• After 14 days, the standard return policy no longer applies.  However, you may still contact the manufacturer directly on any quality or warranty issue.
• Customers first need to contact us via e-mail at sales@icubinoculars.com to obtain a Return Authorization.
• The Return Authorization is necessary because addresses can vary with different binoculars and instructions must be followed to provide correct documentation for a proper refund.
• If a return is done without any authorization, we reserve our right to refuse the item or to return it to the sender at the sender's expense.
• Our experience has shown us that return issues can often be resolved reasonably without physically shipping binoculars back and forth.
  

05.  Damaged, Defective, or Incorrect Items.

• If you receive a damaged defective, or incorrect item contact us via e-mail at sales@icubinoculars.com within 7 days of its delivery.
• Please provide us with your order number, item number, and tracking number from your original confirmation e-mail.
• We will also need your e-mail address and telephone number.
• We will cover all shipping charges and replacemnt costs if the error is found to be at our fault.